How do I claim my Birthday Reward?
IKEA Family members will receive a birthday treat on us. Simply check your email inbox during your birthday month and use your voucher by the stated expiry date.
IKEA Family Birthday Voucher
If you are an IKEA Family member, you will receive a voucher via email 10–14 days into the new month. To be eligible for this gift, you must be at least 18 years old, have a birthdate listed on your profile, and be opted into IKEA marketing communications.
To update your IKEA Family profile details, login and navigate to Account settings. Please remember to check your junk or spam folder if you do not see the email.
If you believe you are eligible but did not receive your voucher, please contact us with your membership details.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you’ve noticed a quality issue with your household appliance or it’s not working as it should, you can report this directly to the manufacturer if the product is still within guarantee. If the appliance is an IKEA product, you can reach out to IKEA Customer Service either online or in-store.
Read moreAll IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, you have an extended guarantee period for several IKEA products in addition to your rights under New Zealand Consumer Law.
Read moreDo you need further assistance with a delivery issue?
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf you want, or not want to, receive marketing emails from IKEA, you can change this by logging into your IKEA Family account and navigating to 'Manage my account'.
Read moreIf you receive a damaged product, you can either lodge a claim or contact IKEA Customer Service for support.
Read more