Why can't I buy a product online that says it’s in stock in the store?
Our orders are fulfilled from two separate locations. Online orders are fulfilled from our online warehouse and stock in store is available for our in-store customers or purchase or Click and Collect.
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Stock availability is visible on every product page on our website. Choose your local store and stock levels will show for in-store, Click and Collect and for Delivery when you enter your postcode.
Read moreIf you have purchased from IKEA New Zealand online or in store, you can return your product to our Auckland store!
Read moreOn the respective product page on our website, you can see if your product is in stock (under the price and colour options, if available).
Read moreIf you have purchased from IKEA New Zealand online or in store, you can return your product to the IKEA New Zealand store.
Read moreWe want you to receive your products as soon as possible. Some products may however be stocked in-store and others in our warehouse, which impacts delivery.
Read moreOnce your order has already been placed, please get in touch with us to make modifications.
Read more