While the Right of Cancellation Act doesn't allow returns of custom-made products, IKEA have chosen to go beyond the standard. You will therefore be refunded 50% of the cost of your custom-made worktop or wall plate if you do not want it after all.
Measurement services are non-refundable, unless you cancel at least 2 working days before the appointment. If you cancel after this time, you'll be charged 15% of the installation price. In zones 2 and 3, we'll also charge 15% of the attendance cost.
Read more about Terms and conditions for assembly services here.
What is IKEA's return policy for custom kitchen countertops?
If you want to cancel your custom countertop order, you must do so before production starts to avoid a reduced refund.