What is IKEA for Business payment card?
IKEA for Business Payment Card is an invoice solution with a digital payment card for companies and organisations. The card can be used both online and in all of our stores.
If your product breaks down during transport home or during assembly, you may be able to use "Oops insurance" within 14 days to have the product replaced free of charge, provided you were using your IKEA Family membership when you purchased the product. If your membership wasn't registered, unfortunately your insurance won't apply, but you can still consider paid repair or replacement options.
If you receive a product you have not ordered, first check if it is an extra item or if something else from the order is missing. If items are missing, contact IKEA customer service and a member of staff will help you return the wrong items and get hold of the missing ones. If you've received extra items, check your invoice to see if you've been charged, then contact IKEA Customer Service for guidance on how to proceed.