I didn't have time to pick up my order/postal package at the agreed time, what happens now?

Have you tracked your order and checked that the contact information and delivery date are correct? If everything is in order, but you still have not received your order, contact us, and we will help you!

Have you ordered a postal package and can't pick it up right away?

Sometimes things don't go as planned, but we will of course help you.

Things don’t always go as planned, but no worries!

Smaller orders can be sent as a postal parcel to a pick-up point, delivered to your door or to a company. Add the items to your online shopping cart and choose your preferred pickup or delivery option. Once you have completed your purchase, you will receive an order confirmation email with an estimated delivery time. Once your order has been processed, you will receive tracking information so that you can follow the package.