I have not received my delivery, what should I do?
Have you tracked your order and checked that the contact information and delivery date are correct? If everything is in order, but you still have not received your order, contact us, and we will help you!
Delivery by car to the door:
Here you can track your order. If it has not arrived by the date stated in the order confirmation, contact us – we will figure it out together.
Post package to a pickup location or the door:
Note! When purchasing postal packages, you will receive an estimated delivery date. The package may arrive either before or after this date. If it has not arrived within a week after the estimate, contact us, and we will help you!
Sometimes things don't go as planned, but we will of course help you.
Read moreTake another look at the order confirmation and packaging. If you still can’t find it, track your order to check if we have split the delivery. Still can’t find it? Contact us, and we’ll resolve it!
Read moreThings don’t always go as planned, but no worries!
Read moreCan’t find the answer you’re looking for? We’re here to help you!
Read moreThe order confirmation is automatically sent to the email address provided in the contact details for the order. If you have not received the order confirmation, you can check if it has ended up in the spam/junk filter or similar.
Read moreDue to changes in customs regulations from January 1st, 2024, you may experience a customs fee when you have ordered and received spare parts from us. If you have been billed for customs. This is not something you should cover, contact us, and we will assist you further and refund the amount.
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