How long will the postal package stay at the post office?
Have you ordered a postal package and can't pick it up right away?
No worries! We certainly want you to get your goods as soon as possible, but sometimes plans need to change. Fortunately, your items will not be returned until 14 days have passed. You can check your tracking on Posten's website or via the Posten app.
Items that have been returned to IKEA will be refunded automatically. We may call you to collect account details.
Since the main warehouse from which the packages are sent is located in Sweden, the maximum dimensions and weight will be somewhat different than in Norway. You can find the information here.
Read moreThings don’t always go as planned, but no worries!
Read moreMost smaller items can be shipped as postal packages, but some products are stored elsewhere due to logistics and warehouse placement, so parcel delivery is not available for these items.
Read moreLike all our customers, our goods also live in different places. Delivery time can therefore vary depending on what you buy and where you live.
Read moreYes, the carrier will always contact you before the scheduled delivery and keep you updated on the whereabouts of your delivery.
Read more