How does business parcel delivery work?
When you place an order, you can select “Business parcel” if this delivery option is available for your items and business address. You can choose from the available delivery dates and time slots. Posten delivers the parcel to your business address during the day and keeps you updated along the way.
Order business parcel delivery
- Add the items to your shopping bag and select “Continue to checkout”.
- Log in to the membership profile if your business is an IKEA Business Network member. This gives you access to the member price.
- Enter the postal code for your business under “Delivery or pick-up”.
- Select “Show delivery options”.
- Select “Business parcel” if this option is available.
- Choose from the available delivery dates and time slots.
- Enter your business address and the other delivery details.
- Complete the payment.
The minimum order value is 199,–. The price depends on the weight of the parcel and is shown with the delivery option.
The delivery date and time slot are estimates and may change. You will receive an order confirmation by email with the estimated delivery time.
Track your parcel
When the parcel is on its way, Posten will send you tracking information by SMS. You can track the parcel on Posten’s tracking page or through “Track and manage order”.
Posten delivers the parcel during the day and sends you an SMS with a more precise delivery time.
Choose contactless delivery
If no one can receive the parcel, you can choose contactless delivery in the Posten app or on Posten’s website. Posten will then leave the parcel in a safe place at your business address.
Posten cannot leave the parcel in places they cannot access, such as fenced business premises or office buildings with locked entrances. If you cannot find the contactless delivery option in the Posten app, look for it on Posten’s tracking page.
If Posten cannot deliver the parcel
If you have not selected contactless delivery and Posten cannot deliver the parcel, they will take it to the nearest pick-up point. You will receive an SMS when the parcel is ready for collection.
If you want the parcel delivered again, you can order and pay for a new delivery in the Posten app or on Posten’s website.