Why should I choose Parcel Delivery?
Parcel Delivery is ideal for smaller orders, such as decoration items, textiles, picture frames, and other home décor accessories, for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot.
Cost considerations: Parcel deliveries start from a low fixed fee (e.g. from $5), with the cost increasing based on the weight of your order.
Timing and scheduling factors: Delivery dates provided are estimates, typically between 3–10 business days from dispatch.
Item size and type restrictions: This method is best for lighter, smaller items (generally orders up to around 16kg).
Location/distance factors: Suitable for most residential addresses where a central delivery warehouse can dispatch your order.
Customer effort required: Medium - Your items are delivered directly to your delivery address, and tracking is available online. However, if you’re not present and no safe place is available, you may need to arrange to receive your goods on a different date with our transport provider.
Use cases: Ideal if you’re ordering smaller accessories or textiles and are happy with an estimated delivery window rather than a guaranteed day/time slot.
This delivery option is best if you prefer the flexibility of not committing to an in-home service, as these orders are delivered to the front door of your home or building/foyer if you live in apartment. 'Authority to Leave' is automatically applied to your order, meaning the delivery driver will leave your order in a safe and secure location if you’re not at home.
To choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.