The chat is open Monday-Friday 08-17 and Saturday 09-16.
Need help? Here's when you can reach us on chat:
Monday-Friday: 08-17
Saturday: 09-16
Sunday: Closed
You can reach us by chat and phone Monday to Friday, and on Saturdays. On Sundays we are closed.
Need help? Billie is available 24/7 and can answer common questions about IKEA. You can find Billie almost everywhere on our website – just click on the yellow chat bubble to get help before, during, and after your purchase.
When you have made an appointment for assembly, our service partner will contact you by email approximately 2 days to a week after they have received the order. You must confirm the email.
You can contact us via chat, phone or by visiting a store or planning and order points.
There is a minimum order value for delivery services. Some products also require a certain quantity to be eligible for delivery, and some fragile items will not be available for delivery.
IKEA stores are open on Sundays during the last few weeks before Christmas each year. For the rest of the year, we are open Monday to Saturday.
