How can I contact IKEA?
Can't find what you're looking for on our customer service pages? You can reach us via chat, phone or by visiting a store during opening hours.
- Track and manage your order
- Check product availability and stock levels
- Find information about deliveries, returns and refunds
- Raise a claim regarding a damaged product
- Order spare parts for IKEA products
- Track your ongoing cases
- Access product support and troubleshooting guides
- Find answers to frequently asked questions
Many questions can be resolved quickly online. If you still need help, you can reach us in the following ways:
Contact customer service online
Visit an IKEA store
You can also visit the exchange and returns department at your nearest store and get help there. You'll find it near the entrance or exit. It's not possible to call the store directly, but you can always reach us via chat or phone.