How do I choose between different delivery options?
To choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Consider order size and type:
- For smaller, lighter items (decoration, textiles, or accessories) that fall under 15kg, Parcel Delivery will be automatically selected. This is a cost-effective delivery option that allows more flexibility.
- For larger furniture or bulky orders that might require help carrying and placement in your home, Home Delivery (either 'To The Door' or 'In The Home') is recommended.
Convenience and scheduling:
- If you have a flexible schedule and would like to personally pick up your items, Click & Collect gives you the freedom to do so at a nearby IKEA store or collection point.
- For home deliveries, note that available timeslots, estimated lead times, and costs will depend on your postcode, order value, and product availability. Always check the estimated delivery date provided at checkout or via your confirmation.
To use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In The Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.