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Returns and Claims

In IKEA you can change your mind!

You have 365 days to return any product bought at any of our stores within Mexico.

If you have changed your mind on your purchase, simply return the undamaged product for a refund (when a warranty is not applicable) please keep with you the purchase receipt. If you do not have it, please contact us at the Customer Contact Centre via phone at 55 8310-8310 or email:

Returns and claims
Returns and claims