Contact us
Thank you for your interest in IKEA Mexico. If you can’t find the answer to your question in our FAQs feel free to contact us via phone, email, Facebook Messenger or Whatsapp, the choice is yours.
FAQ
The fastest way to get answers is to read our frequently asked questions (FAQ)
Send us a message
If you need help with returns or refunds, you can send us a text message to help you with the process.
Monday – Sunday: 9am – 9pm
Call us
If you like to hear a voice at the other end, we're there for you with everything you need.
Call 55 8310 8310
Monday – Sunday: 9am – 9pm
Write to us
Because you may need help at any time, day or night. Send us an email and we will get back to you as soon as possible .
Social media
You can follow us on social media, leave comments, see what other people have to say on our social media channels.
Give us feedback
How are we doing? Here you can tell us about your experience in the store, on our website, with one of our services or with our customer service. We are always looking to improve and welcome your feedback!
Important: if you have any concern that needs immediate attention, please use our means of contact.