Welcome to IKEA Family
By becoming a member—completely free with no annual or sign-up fees—you can earn points and redeem them for valuable and convenient rewards. You’ll also enjoy exclusive prices on products and services, receive special coupons, and benefit from a 14-day free exchange guarantee after purchase. IKEA offers these perks because we want our valued customers to enjoy their shopping experience even more.
If you choose to receive news from IKEA via email when signing up, you’ll receive a birthday coupon by email. To ensure delivery, please consent to email communications and add the following address to your safe sender list: [email protected]
Didn't you resieve the coupon? Click here
Great offers, freebies and surprises
- Earn points and redeem them for valuable and convenient rewards
- Member discounts
- Discounted delivery fees
- Free small-item delivery with purchases over ¥10,000
- 50% off large-item delivery with purchases over ¥45,000
- Free Click & Collect service with purchases over ¥5,000
- Birthday coupon
- Free drink bar for the first hour after store opening
- 14-day free exchange guarantee
- 10% increase in buy-back value
- Access to workshops and events
*To receive the latest offers and updates, please register to receive emails.
*For terms and conditions, please refer to the detailed information page.
*Benefits may vary by store.
About IKEA Family
IKEA Family is for you and everyone who wants to make life at home better. From those whose homes are their passion, to those who are just starting out and need a helping hand. Together we bring your ideas to life.
IKEA Family donation
Every time a customer presents with an IKEA Family number, IKEA Japan will save 10 yen.
Events and workshops
You can take part in members-only workshops, such as home furnishing workshops that introduce you to ideas for interior design and storage tips, and events that let you experience Swedish culture.
If you don't recieve the coupon
Due to network conditions or limited mailbox storage, there may be rare cases where the birthday coupon is not delivered on your birthday.If you have not received the coupon within one week after your birthday, please contact our Customer Support Center.
Need help?
We also have answers to some of the most frequently asked questions from our customers.
In the box below, search for what you want to know with keywords such as "login" or "coupon". Please take a look before contacting us.