IKEA Online Store/I would like the receipt to be sent to a different place from the delivery address.
After the product is delivered, you can use the “delivery statement” sent by e-mail as a receipt.
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Do I need to be IKEA Family member to create or buy from the gift registry?
You will need to log in or sign up for an IKEA Family account to create a gift registry. You don't need to log in to your IKEA Family account to buy from a gift registry.
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Will I be notified when a gift is purchased?
Yes, you will receive an e-mail notification when a gift has been purchased.
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IKEA Online Store/There's something wrong with the product I bought.
If there's anything wrong with your product, please contact our Customer Support Centre via phone.
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We also offer delivery service in-store. If you want to use a delivery service, please ask co-worker before you purchase or use IKEA Online store or IKEA App.
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Enter the specific code in the "Have a diacount code?" section of the cart menu and the total cost will be updated.
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What is a backorder?
If there is a product that is out of stock on the order screen, we will contact the customer by e-mail as soon as the product is available.
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