Contactless Delivery (OKIHAI)/Can I check the status when completed?
Yes, please contact the delivery company within 7 days.
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Can I request home delivery from the Pick-up point?
No. We do not currently offer Delivery Service from the Pick-up points.
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There's something wrong with my product. Who should I contact?
If there's something wrong with a product you picked up, please contact IKEA Customer Support Centre.
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Can I change my pick up date at the Pick-up point?
You can change the date within one week of the scheduled pickup date on your purchase history.
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How does IKEA support me in different delivery options?
IKEA delivery service buys you time and energy to do what you want – like sing in the rain instead of drive in it. Delivery comes via parcel or truck. We’ll tell you which kind fits your order. Or save money with Click & Collect by ordering online and collecting at an IKEA store, or a pick-up point.
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How much does delivery cost?
The charges vary according to the delivery area and size of the purchased product.
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Can I have outlet product delivery ?
Yes, we can delivery product from Circular market outlets within the main area only.
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