The product I've purchased has missing parts.
If there is a six digit code provided on the assembly guide, we can have these parts sent directly to you for free. Otherwise, we can provide this part for you.
We're very sorry to hear this.
If the part has a 6 digit code on the assembly guide we can arrange for these to be posted directly to you free of charge.
Just click here to fill out a request form for spare parts. If there is no 6 digit code, you can visit any of our IKEA stores and we will provide the part just for you.
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If you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
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Read moreCan’t find something in your delivery? Let’s double-check together we’re just a message or call away.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreIf you are waiting for your order, start by checking your e-mail for your order confirmation and your track and manage my order e-mail. Find your tracking ID and visit the track and manage my order page.
Read moreYes! You can order spare parts online and get them delivered directly to your door.
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