IKEA Guarantees
We’ve created comprehensive IKEA guarantees for many of our products and have gathered them all here. Because, while we believe in the quality and durability of our products, at IKEA we like to have your back.
When IKEA guarantees apply
Our guarantees can change over time and are always determined by the date of order or purchase. The period the terms and conditions of yours applies to starts from the day you receive your product – whether you take it home yourself, or it’s delivered to you – so always keep a record of your purchase and order.
Across kitchens, bathrooms and bedrooms, each of our guarantees outline exactly what IKEA will do to fix a problem.
IKEA kitchen guarantee
On the METOD kitchen system, we offer a 25-year guarantee covering defects in material and workmanship. On the ENHET kitchen system, we offer a 10-year guarantee.
All kitchen mixer taps from IKEA have a 10-year guarantee, while all IKEA appliances have a 5-year guarantee. The exceptions are LAGAN and TILLREDA, which have a 2-year guarantee.
These guarantees only apply to domestic kitchen use.
IKEA bathroom guarantee
The 10-year IKEA bathroom guarantee covers defects in material and workmanship on the GODMORGON bathroom series. It also covers our wash-basins, mixer taps and shower mixers.
All shower accessories such as riser rails, head showers and hand showers, shower hoses and hand shower parking brackets come with a 3-year guarantee.
IKEA bedroom guarantee
We’re known for our IKEA 10-year mattress guarantee (and our free IKEA 90-day mattress exchange), which covers mattresses and bed bases marked with our logo, against defects in materials and workmanship.
We also offer a 10-year guarantee on PAX wardrobes and KOMPLEMENT interior organisers marked with our logo, against defects in materials and workmanship.
IKEA sofa and armchairs guarantee
Our sofas are rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for domestic use. This means that we can offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas. For our IKEA STOCKHOLM sofa, this involves a 25-year guarantee.
IKEA workspace guarantees and IKEA office furniture guarantees
We’re offer you a 10-year guarantee against defects in materials, workmanship and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk and HÄLLAN cabinets.
We also provide a 10-year guarantee against defects in materials and workmanship in the moving parts and frame of the following IKEA office chairs: MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, JÄRVFJÄLLET, TROLLBERGET, FLINTAN and FJÄLLBERGET.
The guarantees on some of these IKEA office essentials also apply to use in commercial settings. Check the terms and conditions that apply to the products and categories in this section.
