IKEA Guarantees
We’ve created comprehensive IKEA guarantees for many of our products and have gathered them all here. Because, while we believe in the quality and durability of our products, at IKEA we like to have your back.
When IKEA guarantees apply
The warranty period starts from the date of purchase of the product or the date of delivery or pick-up of the order. For warranty processing, we need an original proof of payment, order confirmation or some other proof of purchase of the product.
Across kitchens, bathrooms and bedrooms, each of our guarantees outline exactly what IKEA will do to fix a problem.
IKEA kitchen guarantee
We offer a 25-year warranty on the METOD kitchen system and a 10-year warranty on the ENHET kitchen system, which covers defects in materials and workmanship.
All kitchen mixer taps from IKEA have a 10-year guarantee, while all IKEA appliances have a 5-year guarantee. The exceptions are LAGAN and TILLREDA, which have a 2-year guarantee.
For IKEA knives, the warranty applies to the following product families: BRILJERA, IKEA 365+, TIGERBAR, VARDAGEN, VÖRDA and ÄNDLIG. The cookware warranty, on the other hand, applies to all frying pans and pots that do not have a non-stick coating.
These guarantees only apply to domestic kitchen use and are subject to terms and conditions.
IKEA bathroom guarantee
The 10-year IKEA bathroom guarantee covers defects in material and workmanship on the GODMORGON bathroom series. It also covers our wash-basins, mixer taps and shower mixers.
All shower accessories such as riser rails, head showers and hand showers, shower hoses and hand shower parking brackets come with a 3-year guarantee.
IKEA bedroom guarantee
We’re known for our IKEA 10-year mattress guarantee (and our free IKEA 90-day mattress exchange), which covers mattresses and bed bases marked with our logo, against defects in materials and workmanship.
We also offer a 10-year guarantee on PAX wardrobes and KOMPLEMENT interior organisers marked with our logo, against defects in materials and workmanship.
IKEA sofa and armchairs guarantee
Our sofas are rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for domestic use. This means that we can offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas. For our IKEA STOCKHOLM sofa, this involves a 25-year guarantee.
IKEA workspace guarantees and IKEA office furniture guarantees
We’re offer you a 10-year guarantee against defects in materials, workmanship and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk and HÄLLAN cabinets.
We also provide a 10-year guarantee against defects in materials and workmanship in the moving parts and frame of the following IKEA office chairs: MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, JÄRVFJÄLLET, TROLLBERGET, FLINTAN and FJÄLLBERGET.
The guarantees on some of these IKEA office essentials also apply to use in commercial settings. Check the terms and conditions that apply to the products and categories in this section.
