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How does the IKEA kitchen installation service work?

Installing a new kitchen is an exciting journey. To ensure it goes as smoothly as possible, it's helpful to understand the process from start to finish. This 6-step guide outlines each step, clarifying what our team does and what you will need to do to prepare for a successful installation.

  1. Before you book – Planning for success 
Proper preparation is the key to a seamless installation. Before booking the service with your IKEA kitchen specialist, you should consider the following: 
  • Measure and plan: A successful installation starts with a precise plan. We will always recommend to take your kitchen measurements yourself to save time and costs. If you are unfamiliar with taking kitchen measurements, we recommend starting by watching our kitchen measurement video instructions. Should you not be able to take the measurements yourself, consider using our professional Kitchen Measuring Service. When you have your measurements ready, we recommend booking a planning appointment with one of our kitchen specialists so that we can help you create your dream kitchen plan and discuss the kitchen installation service in more detail.
  • Prepare your space: The room must be ready for the installers well ahead of the installation, so we recommend planning any construction work early. This includes completing all structural, building, and groundwork before the installation start date. This includes any work on walls, windows, doorways, ceilings and flooring. You must also ensure all utility connections (electrical, plumbing, gas) are in the correct final positions. If you have an old kitchen and have not opted for the additional Kitchen Removal Service, your old kitchen must also have been removed.
  • Obtain permissions: You are responsible for securing any applicable planning permissions or building regulation consents for your project. 
  • Consider additional services: Think about whether you will need help with other parts of the project. We offer separate services that can be booked along with your installation, such as a kitchen removal service for your current kitchen.
  1. Booking and managing your service 
  • Booking your service: The installation service can be booked through an IKEA kitchen specialist during your planning appointment. They will provide more information and help you book a callback with the service provider. The service provider will discuss the installation service with you and provide a detailed quotation based on your final plan. Wherever possible, we will suggest to plan the installation service as close as possible after the delivery of your kitchen, but we recommend to keep few days between the delivery of your kitchen items and the start of the installation to give you time to check that all items have been delivered correctly and correct anything that may not have been delivered according to plan.
  • Rescheduling or cancelling: If your plans change, you can reschedule or cancel your installation by contacting the local service provider. Also note that Track & Manage your order cannot be used to modify an order that includes an installation service, so we recommend you to contact the service provider as soon as possible.
  • Discuss supplementary work: If any work is needed that falls outside the scope of our service (e.g., minor plumbing adjustments, electrical work, removal of existing kitchen), the installer will identify this. They may be able to provide you with a written quote to complete these tasks. You are not obligated to use them for this work, you can decide yourself if the additional work will be performed by our installer or another installer of your choice. Make sure that any supplementary work can be completed well before the kitchen installation will take place to prevent any delays in the process.
  1. During the installation – Bringing your kitchen to life
This is when your dream kitchen becomes a reality.
Before the installer arrives, please: 
  • Check your delivery: When your IKEA kitchen products arrive, it is your responsibility to check that all boxes, worktops and appliances have been delivered correctly and without any damages. Any damaged or missing items that are not discovered before the planned installation date could create a delay in the installation process, so make sure you contact IKEA customer service as soon as possible when you find that items are missing or damaged.
  • Store your products: Place all the flat-pack boxes and appliances in the room where the kitchen will be installed, or in an adjacent room. This ensures they are ready for the installer. 
What the installer does during the installation: 
  • Kitchen removal (Optional, not included as standard): If you have opted for the Kitchen Removal Service, the installer will dismantle and remove your old kitchen on day one, before starting the new installation. 
  • Installation: The installer will carry out all the work included in the service, from assembling cabinets to fitting worktops and installing your IKEA appliances. 
  • Maintain a clean workspace: The installer will practice clean work habits and try to keep dust and disruption to a minimum. 
  1. After the Installation – Completion and enjoyment
Once the work is finished, there are a few final steps to complete the process. 
What the installer does: 
  • Final Clean-up: The installer will sweep the job site. 
  • Waste disposal (Optional): If you have opted for the Disposal Service, the installer will remove all the product packaging from your new kitchen. If not, you are responsible for disposing the packaging.
Your responsibilities: 
  • Final inspection and sign-off: You must inspect the completed work with the installer. It is critical that you note any issues or concerns as soon as possible.
  • Keep important documents: Save all assembly documents, instruction manuals, and any spare parts provided. 
  • Enjoy your kitchen: Start making new memories with the peace of mind that your installation is covered by a 2-year workmanship guarantee. 
 

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