Why is my Family Coupon not working?
Only German coupons can be redeemed on the German IKEA website, and only one per order.
They cannot be used for IKEA Family offers or combined with IKEA gift cards.
Generally, all coupon codes are time-limited.
If you're having trouble redeeming your gift/credit/promotional card, there are a few things you can check:
Gift card redemption: Only enter the gift card at the end of the checkout process. Enter the code without spaces.
PIN code: A 4-digit PIN is required. If you don't have a PIN, it's a promotional card that can only be redeemed in-store.
Blocked amount: If you enter the coupon code and then exit the shopping cart, the amount will remain temporarily blocked. Remove the coupon from the shopping cart to unblock it. The amount will usually be released within 24 hours.
We have updated our loyalty bonus coupons to better suit your needs.
Read moreIf you are an IKEA Family member, we will send you a special birthday voucher by email on your big day – but you can only see it if you have signed up for the newsletter.
Read moreThe coupon for forwarding delivery is only valid for this delivery method. This coupon is not valid for other delivery methods such as parcel or express delivery. Please check if your chosen delivery method is possible for your products in the shopping cart.
Read moreYou can use your voucher for an online purchase or in the IKEA store. Depending on where you redeem your voucher, you can use the coupon code or the QR code.
Read moreYou can redeem your selected coupon in your IKEA Family profile online or in the IKEA store. Coupons for food can only be redeemed in the IKEA restaurant.
Read moreSuch things happen - no worries, we will support you. Please start a chat using the icon in the bottom right corner. Please note, that we only offer chat in German language though.
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