Why is my Family Coupon not working?
Only German coupons can be redeemed on the German IKEA website, and only one per order.
They cannot be used for IKEA Family offers or combined with IKEA gift cards.
Generally, all coupon codes are time-limited.
If you're having trouble redeeming your gift/credit/promotional card, there are a few things you can check:
Gift card redemption: Only enter the gift card at the end of the checkout process. Enter the code without spaces.
PIN code: A 4-digit PIN is required. If you don't have a PIN, it's a promotional card that can only be redeemed in-store.
Blocked amount: If you enter the coupon code and then exit the shopping cart, the amount will remain temporarily blocked. Remove the coupon from the shopping cart to unblock it. The amount will usually be released within 24 hours.
War das hilfreich?
Danke für dein Feedback!
Welche Abschnitte unserer Antwort findest du mangelhaft oder nicht hilfreich?
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Danke für dein Feedback!
War der Inhalt nicht hilfreich für dich? Versuche eines der folgenden Dokumente.
The coupon for forwarding delivery is only valid for this delivery method. This coupon is not valid for other delivery methods such as parcel or express delivery. Please check if your chosen delivery method is possible for your products in the shopping cart.
Read moreIf you are an IKEA Family member, we will send you a special birthday voucher by email on your big day – but you can only see it if you have signed up for the newsletter.
Read moreYou can use your voucher for an online purchase or in the IKEA store. Depending on where you redeem your voucher, you can use the coupon code or the QR code.
Read moreSuch things happen - no worries, we will support you. Please start a chat using the icon in the bottom right corner. Please note, that we only offer chat in German language though.
Read moreYou can collect points in all IKEA stores and planning studios, at IKEA.de, through the app or even by phone when you make a purchase.
Read moreUnfortunately, we cannot register your IKEA Family card after your purchase has been completed.
Read more