Why didn't I receive an IKEA Family birthday voucher?
If you're an IKEA Family member, we'll email you a special birthday voucher on your big day - but you can only see it if you've signed up for the newsletter.
We will send the voucher by e-mail for cardholders, as well as for registered children up to their 17th birthday. Due to internal processes, the data must be entered in the profile 4 weeks before the birthday.
The validity is contained in the text of the coupon. Don't forget to keep an eye on your junk folder as well – sometimes treasures end up there too.
You can use the collected data in your Profile. You can check the data entered in your profile under "account" -> "preferences" and adjust it if necessary.
If they are stored correctly and you still have not received a voucher, simply contact us via our Chat.
If they are stored correctly and you still have not received a voucher, simply contact us via our Chat.
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You can use your voucher for an online purchase or in the IKEA store. Depending on where you redeem your voucher, you can use the coupon code or the QR code.
Read moreIn some IKEA stores you can pay with a social purchase voucher.
Read moreWe're sorry that you no longer want to be informed about our latest promotions and offers.
Read moreYou can log in to your personal area by simply entering your email address.
Read moreUnder certain conditions, it is possible to identify your purchase later. Please contact our customer service.
Read moreYou can redeem your selected coupon in your IKEA Family profile online or in the IKEA store. Coupons for food can only be redeemed in the IKEA restaurant.
Read more