Why didn't I receive an IKEA Family birthday voucher?
If you're an IKEA Family member, we'll email you a special birthday voucher on your big day - but you can only see it if you've signed up for the newsletter.
We will send the voucher by e-mail for cardholders, as well as for registered children up to their 17th birthday. Due to internal processes, the data must be entered in the profile 4 weeks before the birthday.
The validity is contained in the text of the coupon. Don't forget to keep an eye on your junk folder as well – sometimes treasures end up there too.
You can use the collected data in your Profile and adjust if necessary.
If they are stored correctly and you still have not received a voucher, simply contact us via our Chat.
War das hilfreich?
Danke für dein Feedback!
Welche Abschnitte unserer Antwort findest du mangelhaft oder nicht hilfreich?
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Danke für dein Feedback!
War der Inhalt nicht hilfreich für dich? Versuche eines der folgenden Dokumente.
If you are an IKEA Family member, we will send you a special birthday voucher by email on your big day – but you can only see it if you have signed up for the newsletter.
Read moreYou can spend this special day in many of our stores. However, planning times and offers may vary. Please contact the colleagues directly on site with your request to discuss all the details.
Read moreYou can use your voucher for an online purchase or in the IKEA store. Depending on where you redeem your voucher, you can use the coupon code or the QR code.
Read moreOnce you've earned enough points, you'll automatically see all available loyalty bonuses in your profile. You can then choose your loyalty bonus below. You can only use one coupon per purchase online on IKEA.de or in the IKEA app.
Read moreIn some IKEA stores you can pay with a social purchase voucher.
Read moreYou can redeem your selected coupon in your IKEA Family profile online or in the IKEA store. Coupons for food can only be redeemed in the IKEA restaurant.
Read more