Why haven't I received an IKEA Family birthday voucher?
If you are an IKEA Family member, we will send you a special birthday voucher by email on your big day – but you can only see it if you have signed up for the newsletter.
We send the voucher by email to cardholders and registered children up to their 17th birthday. Due to internal processes, the data must be entered in the profile 4 weeks before the birthday.
The validity is stated in the text of the coupon. Don't forget to keep an eye on your junk folder – sometimes treasures end up there too.
You can check the data entered in your profile and adjust it if necessary.
If the data is correct and you still haven't received a voucher, simply contact us via our chat.
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You can use your voucher for an online purchase or in the IKEA store. Depending on where you redeem your voucher, you can use the coupon code or the QR code.
Read moreOnly German coupons can be redeemed on the German IKEA website, and only one per order.
Read moreYou can spend this special day in many of our stores. However, planning times and offers may vary. Please contact the colleagues directly on site with your request to discuss all the details.
Read moreIn some IKEA stores you can pay with a social purchase voucher.
Read moreWould you like to make others happy?
Read moreYou can redeem your selected coupon in your IKEA Family profile online or in the IKEA store. Coupons for food can only be redeemed in the IKEA restaurant.
Read more