What can I do if I have not received a reservation number for the Second Chance Market reservation?

You will find a cancel button at the end of your reservation confirmation email. You can use this to cancel your reservation of second-chance market items.

Up to five items can be reserved online in the Second Chance Market at the same time.

You can give your used IKEA furniture a second chance at any IKEA store in our Second Chance Market if it meets the buy-back conditions.

You can conveniently reserve Second Chance store items online and collect them from the IKEA store.

Such things happen - no worries, we will support you. Please start a chat using the icon in the bottom right corner. Please note, that we only offer chat in German language though.

To ensure that everything runs smoothly, we ask you to make sure you keep your collection appointment. If you are unable to do so for important reasons, please pick up your order as soon as possible, but no later than the next day.