What happens if I miss the delivery date with the shipping company?
We kindly ask you to keep your delivery date.
If our forwarding agent does not arrive within the agreed delivery time, he will inform us immediately. We will then also try to reach you by telephone. If you are on site within ten minutes, the delivery can still take place.
If the delivery date still does not materialize, we will contact you to arrange a new date.
In this case, you will incur additional costs for the second journey and storage fees. Please refer to our General Terms and Conditions. You can find more information here .
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Conveniently track the status of your order.
Read moreThe delivery date will be sent to you directly after your order in the order confirmation.
Read moreThat depends on which type of delivery or service you have.
Read moreChanges to your delivery depend on how your products are delivered to you.
Read moreTo ensure that everything runs smoothly, we ask you to make sure you keep your collection appointment. If you are unable to do so for important reasons, please pick up your order as soon as possible, but no later than the next day.
Read moreYour delivery date is a provisional date, the exact delivery date may vary.
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