How accessible is IKEA?
You are very welcome at IKEA. We want everyone to be able to find their way easily – both in our stores and when using our digital services.
Accessibility is important to many people – both in our stores and when using digital services. Here, you can find an overview of what accessibility means at IKEA.
Accessibility in our stores
Are you planning a visit to IKEA and would like to know how accessible our stores are? It is important to us that you can find your way easily and feel welcome during your visit.
At IKEA, we want everyone to feel welcome – including when visiting our stores. That is why we design our stores so that they are accessible to as many people as possible.
This includes features such as lifts and/or escalators. Wheelchairs are available on request, and trained guide dogs and assistance dogs are welcome in our stores.
Are you planning a visit to IKEA and would like to know how accessible our stores are? It is important to us that you can find your way easily and feel welcome during your visit.
At IKEA, we want everyone to feel welcome – including when visiting our stores. That is why we design our stores so that they are accessible to as many people as possible.
This includes features such as lifts and/or escalators. Wheelchairs are available on request, and trained guide dogs and assistance dogs are welcome in our stores.
Digital accessibility
When using our digital services, it is just as important to us that you can find your way easily. That is why we continuously work to make them accessible to as many people as possible.
We follow international standards for accessible digital content, such as the Web Content Accessibility Guidelines (WCAG). This helps us to improve our digital services step by step, with the aim of making them easy to use for as many people as possible.
You can find more information in our Digital Accessibility Statement.
When using our digital services, it is just as important to us that you can find your way easily. That is why we continuously work to make them accessible to as many people as possible.
We follow international standards for accessible digital content, such as the Web Content Accessibility Guidelines (WCAG). This helps us to improve our digital services step by step, with the aim of making them easy to use for as many people as possible.
You can find more information in our Digital Accessibility Statement.
War das hilfreich?
Danke für dein Feedback!
Welche Abschnitte unserer Antwort findest du mangelhaft oder nicht hilfreich?
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Danke für dein Feedback!
War der Inhalt nicht hilfreich für dich? Versuche eines der folgenden Dokumente.
The IKEA Business Network is a free programme for businesses, professionals and organisations that offers exclusive benefits, services and business setup support for anyone who uses IKEA products professionally.
Read moreThe IKEA Family is more than a club. As a member, you have exclusive benefits and the opportunity to enjoy very special experiences and surprises that will make your home even more beautiful.
Read moreIKEA's interior design services support you in the design of your home or business premises – personal, thoughtful and affordable. Our interior designers accompany you from the initial idea to concrete planning, online or in the IKEA store. Whether it's a short consultation or comprehensive full planning: we develop solutions that fit your style, your everyday life and your budget. Because good design should be accessible to many people.
Read moreWe offer a variety of ways to connect with our IKEA kitchen experts. You can choose between an appointment at an IKEA store, an online appointment or an appointment at your home, depending on which service is most convenient for you.
Read moreOur kitchen measurement service is a straightforward process that provides you with the precise basics you need for your kitchen planning. Here's a step-by-step guide on how the service works – from the initial consideration to all the necessary measurements for your kitchen planning.
Read moreWith IKEA Second Chance, you can give used IKEA products a new life and extend their useful life. Whether buying or selling back – together we make sustainable furnishing easy and affordable.
Read more