What happens to my loyalty bonus if my order is canceled by IKEA?
Sometimes it's necessary to cancel and reorder an order, either due to a system error that prevented the order from progressing or due to another issue.
In this case, the points will be credited back to the points account.
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If you've earned points for a purchase and later return products, the corresponding number of points will be automatically deducted from your IKEA Family points balance (in some cases, this may result in a negative balance) and will be updated after 24-48 hours.
Read moreIf a loyalty bonus is "unlocked", you can choose it, and if it is "locked", you have not earned enough points.
Read moreOnce you've earned enough points, you'll automatically see all available loyalty bonuses in your profile. You can then choose your loyalty bonus below. You can only use one coupon per purchase online on IKEA.de or in the IKEA app.
Read moreYou can collect points online and in IKEA stores and then redeem them for a loyalty bonus of your choice.
Read moreThe IKEA loyalty bonus is a benefit of your IKEA Family membership. If you want to unsubscribe, you will need to delete your IKEA Family profile and lose the opportunity to enjoy the other benefits of being an IKEA Family member.
Read moreWe’ll take back an IKEA product you have purchased from IKEA between 25 August 2014 and 31 August 2016 for an unlimited period of time if you are not satisfied with it.
Read more