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The Mer charging station is not working or is damaged, what can I do?

You can report a defect or damage via the following channels.

Mer – ConnectME - App:

  • „☰ Menü > report a problem“

Hotline:

  • 00 800 2427 4363

E-Mail:

Your contractual partner for the charging processes is Mer Germany GmbH, Taunusstraße 23, 80807 Munich.