The Mer charging station is not working or is damaged, what can I do?
You can report a defect or damage via the following channels.
Mer – ConnectME - App:
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„☰ Menü > report a problem“
Hotline:
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00 800 2427 4363
E-Mail:
Your contractual partner for the charging processes is Mer Germany GmbH, Taunusstraße 23, 80807 Munich.
You can find all charging stations in the Mer - ConnectME app.
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