How do I end a charging process at the Mer charging station?
Depending on which medium you use for loading, you will end your process.
App:
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Select the charging process that is still running in the app and end it with a swipe to the left. You can then disconnect your car from the charging station.
Ad-Hoc:
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Select the current charging process and end it with a swipe to the left. You can then disconnect your car from the charging station
Roaming card:
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Simply hold the roaming card up to the RFID reader and authenticate yourself. Select “Exit” on the charging station display. You can then disconnect your vehicle from the charging station.
Contactless:
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Hold the medium you used to start the charging process in front of the RFID reader and authenticate yourself. Select “Finish” on the charging station display. You can then disconnect your vehicle from the charging station.
Registration with Mer:
- Download the Mer Connect ME app from the Play Store (Android) or App Store (Apple). After installing the app, click on Register and enter the required personal data.
Your contractual partner for the charging processes is Mer Germany GmbH, Taunusstraße 23, 80807 Munich.
IKEA & Mer plan to offer charging options around the clock, seven days a week. So you always have access to the individual charging stations. Even outside normal IKEA opening hours.
Read moreYou can report a defect or damage via the following channels.
Read moreYou can close your account in the Mer - ConnectME app or under your Mer profile.
Read moreYou can find all charging stations in the Mer - ConnectME app.
Read moreRefuel with one hundred percent green electricity.
Read moreThese are the ways you can get in touch regarding all topics related to charging at IKEA parking lots – including questions about invoices.
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