General terms of trade for IKEA Business Network

1. Introductory Provisions

IKEA Česká republika, s. r. o. is a member of the INGKA Group and in its stores offers customers furniture and a wide range of home accessories, including services. To this end, IKEA Česká republika, s. r. o., having its registered office at Skandinávská 131/1, Třebonice, 155 00 Praha 5, registration number: 27081052, incorporated by entry in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 94828. These Terms and Conditions ( "GTC") form a legally binding contract between the company registering as a member of the IKEA Business Network (the “Company”) and IKEA Česká republika s.r.o. (“IKEA”). The Terms and Conditions govern the Company’s Network membership. IKEA may, in its sole discretion, modify or supplement these Terms and Conditions at any time, e.g. in case of changes to applicable laws. Amendments to these GTCs will not apply to orders for services placed prior to the date on which such amendment takes effect. These GTC for the IKEA Business Network (“IBN”) are effective from 27th of February 2024. and replace previous wording of these conditions. If the Company does not accept the changes, it has the right to terminate the Network membership. Any use of the Network membership and/or Network Account (as defined below) after the updated Terms and Conditions have been communicated to the Company shall be deemed as the Company’s acceptance of such updated Terms and Conditions. These GTCs are governed by Act No 89/2012, the Civil Code, and are an integral part of any contract for purchased services IKEA for Business entered into between the Company and its business customers relating to goods purchased by the customer from the Company.

The Customer acknowledges that the Company is the exclusive distributor of the IKEA product range in the Czech Republic and that the Company is not authorized to sell or distribute the IKEA product range for the purpose of the resale or rental thereof by the Customer to third parties (within the scope of wholesaling), whether in the Czech Republic or abroad. By paying for an order, the Customer confirms and declares that the IKEA product range which is the subject of the order is purchased exclusively for the Customer's own use, that the Customer is the end user of the goods purchased from the Company and that these goods will not be the subject of the Customer's business, in particular in the form of the resale or rental thereof to third parties. A company is an entrepreneur, i.e. a person registered in the commercial register, including commercial companies, and a natural person doing business on the basis of a trade license or other authorization according to special regulations, who purchases goods or uses IKEA services for their business purposes. Legal entities that are not entrepreneurs are also considered to be a Company. In the case of legal entities (business companies), the actions of the Company are considered to be the actions of a natural person acting on behalf of the concerned legal entity (hereinafter "Authorized Person"). In the case of natural persons, the actions of the Company are considered to be the actions of this natural person. IKEA is authorized to verify the Company in the information system of the Ministry of Finance.

The Company must create a Network Account by providing accurate, current and complete information, including the company name, address, VAT number and email address, and undertakes to keep IKEA updated of any changes to such information. By registering a Network Account, the Company confirms that the individual submitting the registration has the authority to bind the Company and that the Company is eligible for registering a Network Account. The Company also represents that it has all requisite rights, power, and authority to enter into and perform its obligations under these Terms and Conditions. The Network Account is non-transferable and may be used and accessed only by the Company, directly and exclusively for its own business purposes. The Company acknowledges that the Network Account may under no circumstances be used for the reselling of IKEA products or services to third parties.

As a Network member, the Company will have its membership account on the IKEA Business Network platform (the “Network Account”). Through the Network Account the Company can purchase products and services for business purposes and access and use a number of features, services and benefits intended for business customers. The benefits and offerings to Network members may change over time and IKEA reserves the right to add or remove benefits and services as it sees fit. Some benefits and services are only offered to the Company at any one time and any attempt to circumvent this right will be considered a breach of these Terms and Conditions which may lead to termination of the same. To connect the Company’s purchases to the Network Account, the Company must identify itself during the checkout process. For online purchases, this is done by inserting the IKEA Business Network card number in the requested field, and for purchases in store, by scanning the IKEA Business Network card at the check-out. Unfortunately, for technical reasons, it is not possible for purchases to be registered retroactively.

Not all products on offer to the Network members have been approved for commercial use, and that IKEA takes no responsibility for ensuring that the products offered or discounted are compliant or suitable for their intended use in the Company’s business. Offers, discounts and services will vary over time and may also differ from store to store. Information about our current offers, discounts and services can always be found on the Company’s Network Account page.

The Company can choose to have several users connected to its Network Account including several users with administrative rights. The individual who first creates the Company’s Network Account will automatically become an administrator thereof. The Company must always have at last one user with administrative rights. The administrator will be able to (i) invite other employees of the Company to become users and administrators of the Network Account, (ii) delete individual users; (iii) delete or change the settings for the Network Account (e.g. select preferences); and (iv) see the full purchase history of the Company, including the name of individuals who have placed an order. A regular user can only see its own activities on the Network Account. Each user will receive an IKEA Business Network card (the “Card”) that shall be used to identify the Company as an IKEA Business Network member. The Card is not transferable and can only be used by the person whose signature is on the card. The Card is not a debit card, credit card or guarantee card. The administrator is responsible for ensuring that all users of the Network Account are employed by the Company or otherwise authorized to act on behalf of the Company. IKEA will store and process personal data of the individual users of the Network Account. The Company hereby confirms that it will make any such individuals aware of the content of the IKEA Business Network Privacy Notice.

The Company may use the Network Account only for business, commercial and authorized purposes, such as purchases, use of planning tools and/or to communicate with IKEA. The Company must not (and shall ensure that its users do not) misuse or tamper with the features and services that it gets access to through the Network Account (e.g. hack, introduce viruses, trojans, worms, logic bombs, carry out denial of service attacks or any other technologically harmful practice or materials) or otherwise mess with our technologies or functionalities. The Company is responsible for all activities that occur under its Network Account and shall ensure that all users maintain the confidentiality of their individual passwords. If the Company believes that an unauthorized person has gained access to a password and/or the Network Account, the Company must immediately contact IKEA and change any compromised passwords. IKEA will not be responsible for any loss or damage arising out of the Company’s failure to comply with these Terms and Conditions.

All title, ownership, rights, and intellectual property rights in and to the Network Account, ikea.com and the IKEA brand shall remain with either IKEA or its franchisor, Inter IKEA Systems B.V. The use of the Network Account does not give the Company the right to use or reproduce any of our copyrighted materials, trademarks, service marks, patents or other proprietary rights or materials. The Company also confirms that it will not use its relationship with IKEA for any marketing or financing purposes or as reference in any company presentations or press releases, or in any way utilise (either on the Internet or in any other way communicate to the public) any trade name, trademark, service mark, logo or other distinctive brand feature of IKEA, Ingka Group or Inter IKEA Group.

The Company may terminate the Network membership at any time by deleting the Network Account. If terminated, the Company will no longer be able to benefit from the Network services and offerings. IKEA may, in its sole discretion, terminate or suspend the Company’s Network membership by providing notice to the Company’s Account administrator(s) on the occurrence of any of the following situations: (a) if we see, or have reasons to believe, that the Company uses the Network Account in breach of these Terms and Conditions, (b) if IKEA reasonably suspects that fraudulent activities have taken place, (c) any other use of the Network Account that is not acceptable to IKEA; or (d) if the Company has been inactive for more than 5 years. By inactivity we mean that the Company has not interacted with IKEA by e.g. logging in to the Network Account or opening our emails.

To the extent permitted by applicable legislation, IKEA will not be liable to the Company for any damages of any kind, including without limitation any indirect, special or consequential damages, arising out of the use or inability to use the Network Account, even if we have been advised of the possibility of such damages or for any claim by any other party. IKEA does not warrant that any of the products or services purchased by the Company from IKEA are suitable, appropriate or legal to use in the Company’s business operations.

The Czech Trade Inspection Authority is the authority responsible for supervision. Possible disputes between the Company and the Customer regarding obligations arising from concluded Orders may be resolved out of court. The Czech Trade Inspection Authority is the subject for out-of-court dispute solution (www.coi.czlso possible to use the online platform for resolving consumer disputes at https://webgate.ec.europa.eu/odr