Guaranteed Buyback of Selected Furniture

Environmental friendliness and respect for the environment permeates everything that we do at IKEA. The goal of the service is to give IKEA Family members a benefit in the form of the option to sell selected products back to IKEA. This is usually furniture that is used at a certain stage of life. At IKEA we then give it a second life. We then sell it to another customer for the same price we buy it for. Our long-term goal is to extend the time our products are used for as long as possible and act in accordance with the principles of a circular economy.

IKEA has created a list of products for which we guarantee buyback for a period of two years when the customer no longer needs them. See here for a list of products and buyback values of your furniture.

The service is free of charge and available to IKEA Family members. You can find out the buyback price when buying the goods, or you can look it up any time in our Buyback calculator. IKEA sells Buyback products to another customer for the same price, giving it another chance.

The service is available at all stores in the Czech Republic. It is conditional on presentation of the IKEA Family card when purchasing. You can also return products in different stores than the one in which you bought them. For the buyback you'll need to present your IKEA Family card (or the receipt from the original sale) again.

Furniture must be in good condition, complete and assembled. It must not be significantly damaged (beyond normal wear and tear) or altered. It must be stable and safe. But light wear and tear, e.g. slight abrasion, doesn't matter.

IKEA Family members can find the Buyback price in the Buyback calculator. Here, you look up the relevant period of use and find out the specific price offered by IKEA. You can also come to a store and we'll calculate the price according to the same criteria in the Customer Service area. You receive the amount on an IKEA digital refund or refund card

We sell products received through the Guaranteed Buyback service to other customers for the same price that we buy them for. The aim of the Guaranteed Buyback of selected furniture service is to extend the period of time that IKEA products are used for, support the circular economy and be environmentally-friendly. We operate the service as a benefit for IKEA Family members.

The Guaranteed Buyback of selected furniture service is intended for customers who regularly shop with us – members of IKEA Family. They can use their digital refund or refund card for further purchases in our stores. The digital refund card is valid for three years from date of issue. The refund card is unlimited.

Furniture must be in such a state that we can responsibly give its new owner a one-year guarantee. Therefore, we must refuse furniture if it is a furniture type that we do not buy back, it is significantly damaged, altered, or if we have doubts about its safety. We cannot accept products if they do not meet the conditions for the service as laid out in the General Terms and Conditions.

Guaranteed Buyback is valid for two years from purchase. After the guarantee has expired you can still use the Second Life of Furniture service.

Yes, if it is in good condition and undamaged, you can also return other types of furniture, not just the selected furniture covered with the Guaranteed Buyback service, and give it a second chance through our Second Life of Furniture service. You can also use the Second Life of Furniture service after the expiry of the guaranteed Buyback period for selected products.