iLost

All items we find will be placed on the iLost website. You can use this link  to see if your item has been found. If your item is on the list, you'll need to go through a few more steps, so we can check if it belongs to you. 

Please follow these instructions:

1. Access the iLost page
2. Search for lost items on the page
3. If you find something similar, click "Claim Item"
4. Enter the details of the lost item and click "Send"
   After applying, a confirmation email will be sent to the registered email address
5. After checking at the IKEA store, we will notify you of the result by email.
6. If a similar item is found, we will ask you to please visit the store where you lost your item to confirm the item is yours.

You can pick up your item at the IKEA customer service desk, near to Exit from IKEA store.

Maybe you forgot that you were using a locker. These are emptied every evening. The items in it are carefully removed and registered as a lost item. We collect the found items and place them in iLost. Can't find your item after 3 working days? Then unfortunately we have not found it. Please be aware, that food and beverages are removed immediately and disposed of in an environmentally friendly manner.

In case of lost IKEA products, please visit IKEA store directly or contact our CSC to verify if it was found.