IKEA store
On our website, you will find several types of planners to help you furnish your rooms according to your ideas. You can choose a planner for kitchens, wardrobes, bathrooms, and living rooms. For example, you can save the plan of your kitchen to the IKEA server and consult the staff of this department the next time you visit a store.
Most of our products are packed in flat boxes so that customers can take goods away themselves. If you still want to utilise our delivery services, we have an external delivery company that you can use. The price of delivery is not included in the price of our products.
Of course, we try to make all the products listed in our catalogue available to customers in our store. However, sometimes it happens that, due to the high popularity of some products or supply issues, some goods are sold out. We are generally able to estimate when goods will arrive at the warehouse. However, because IKEA products are manufactured all over the world, it is very difficult to anticipate where issues causing late delivery may arise.
IKEA products are very easy to assemble and you don't need any special tools.
If you don't want to assemble the selected product yourself, IKEA will recommend an assembly company that will assemble and install everything for a fee.
Use the payment method that suits you best. We accept payments in cash or with Visa or MasterCard. You may also use IKEA Gift or Refund card. Ask our Business department for information on Loan payment.
Ticket Restaurants and Change Sodexo Gastro pass vouchers to Pluxee Gastro vouchers are also accepted in our restaurants.At IKEA, we offer a special guarantee - the option to return goods within 365 days without giving a reason. It is essential that goods have not been used or damaged and that you keep proof of purchase. We will take back goods that meet these conditions and return your money to you in same way as original payment was done. You can get detailed information about it on IKEA webpage or by asking directly at stores.
If you have any problems with the quality of our products or the standard of our services, please contact us immediately and we will try to resolve it as soon as possible. If there is no agreement between the purchaser and the vendor, the purchaser can turn to existing bodies for the out-of-court resolution of consumer disputes, in particular the Czech Trade Inspection Authority www.coi.cz/en, the www.vasestiznosti.cz system, or to the competent court.
Our stores now offer approximately 9500 products. Every store chooses its own offer from the overall offer, while naturally taking into account, amongst other things, its size.
However, key IKEA products are identical worldwide.
We have about 1300 suppliers, which operate in more than 53 countries around the world. The profile of our products, for which good design and high quality are important factors, is typically Swedish/Scandinavian. The low price is based on the method of production, the use of flat packages, which enable economical and environmentally-friendly shipping, the self-service sale method, and the immediate pick up of goods by the customer. All of our products are marked with the IKEA of Sweden Design and Quality brand.