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Why are some IKEA items unavailable in my basket?

Are some IKEA items unavailable in your basket? Find out the most common reasons and how to find alternative delivery or collection options.

Sometimes individual items in your basket may currently be unavailable. This is usually due to the selected delivery or collection option or the availability at your chosen IKEA store.

Common reasons

  • The item is not available for the selected delivery method (e.g. parcel or truck delivery).
  • The item is currently out of stock at the selected IKEA store.
  • Different items in your basket may be supplied from different stock locations.
  • The item may be available for collection only, but not for delivery, or vice versa.

What you can do

  1. Change the delivery or collection option
    Check your basket to see whether another delivery or collection option is available.
  2. Check availability at an IKEA store
    See whether the item is available at another IKEA store.
  3. Adjust your basket
    Remove temporarily unavailable items and complete your order with the products that are available.
  4. Get personal support
    If you are unsure, we’ll be happy to help.

Tip 💡

Availability can change at short notice. It may be worth checking again later.

 

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