Why are some IKEA items unavailable in my basket?
Are some IKEA items unavailable in your basket? Find out the most common reasons and how to find alternative delivery or collection options.
Common reasons
- The item is not available for the selected delivery method (e.g. parcel or truck delivery).
- The item is currently out of stock at the selected IKEA store.
- Different items in your basket may be supplied from different stock locations.
- The item may be available for collection only, but not for delivery, or vice versa.
What you can do
- Change the delivery or collection option
Check your basket to see whether another delivery or collection option is available. - Check availability at an IKEA store
See whether the item is available at another IKEA store. - Adjust your basket
Remove temporarily unavailable items and complete your order with the products that are available. - Get personal support
If you are unsure, we’ll be happy to help.
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