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Who can use the "IKEA Second Life" service?

Private households and private individuals in Austria can use this service.

 

IKEA offers a way to return used furniture – so that someone else can reuse it. This is part of our sustainability strategy.

IKEA only offers this service for private households and private individuals in Austria.

You can also find more information under Services - Second Life.

 

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  • Can I also return products at the store?

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