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Why don't I get my IKEA Family card in the post?

The IKEA Family card in plastic is no longer produced.

The world is changing rapidly and so is customer behaviour. The majority of our customers now only use digital media or are switching to the digital use of loyalty cards. We have therefore decided to digitalise the IKEA Family Card in the future. You can take a picture of it directly from the screen in your IKEA online profile using your smartphone. You will also find the digital IKEA Family Card in every newsletter. If you don't have an IKEA online profile yet, you can easily create one here. As an IKEA Family member, your IKEA Family Card is automatically stored there.

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