I forgot to register my IKEA Family card during the purchase. Can I add it later to collect points?
In certain circumstances it's possible to identify your purchase later. Please contact our Customer Support.
To collect points remember to scan your IKEA Family card at checkout when purchasing in store or log in to your IKEA Family account when browsing and shopping online. If you forgot, please contact us on our contact page and we will try to help you.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We can unfortunately not register your IKEA Family card or apply discounts to your purchase after it has already been completed, you are however more than welcome to return your order and re-buy the products again.
Read moreYou can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA tools and services. For this make sure to always scan your IKEA Family card or log in online.
Read morePoints can take 24 to 48 hours to appear on your profile after completing a purchase or interaction.
Read moreAll IKEA Family members with a valid Family profile can collect points and enjoy rewards.
Read moreHere's what you can do:
Read moreYou can use your points to choose from the rewards that are available to you based on the number of points you have collected.
Read more