How do I use my IKEA Family card?
You can find your digital IKEA Family Card in your IKEA online profile and in the IKEA app, or you can have it sent to you by email.
The world is changing rapidly and so is the behaviour of our customers. The majority of our customers use digital means to interact with retailers. We have therefore decided to digitalise the IKEA Family Card and thus make the relationship with our customers more sustainable. Our IKEA app allows you to store your Family Card on your phone. Furthermore, you can have it emailed to you in your IKEA online profile or photograph it directly from the screen with your phone. If you don't have an IKEA Online Profile yet, you can easily create one here. As an IKEA Family member, your IKEA Family Card is automatically stored there.
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Why haven't I received a promotional card from the IKEA Family Bonus Programme by email?
It will be sent automatically at the beginning of the subsequent month after you have qualified for the IKEA Family Bonus. Please check your spam folder.
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How can I become an IKEA Family member?
Below you will find the link to create your IKEA Family profile.
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How can I cancel my IKEA Family account?
You can cancel your IKEA Family membership yourself after logging into your online profile.
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I forgot to register my IKEA Family card during my purchase, can I register it afterwards?
We can unfortunately not register your IKEA Family card or apply discounts to your purchase after it has already been completed, you are however more than welcome to return your order and re-buy the products again.
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Can my previous purchases at IKEA before 1.6.2019 be counted for the IKEA Family Bonus Programme at a later date?
No, your purchases will only count in the IKEA Family Bonus Programme from 1.6.2019.
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