IKEA Returns and Claims
At IKEA, it’s OK to change your mind. Our IKEA 365-day return policy means you can try our products at home and easily return them for an exchange or refund.
Returns
We believe everyone should be able to try our products at home and change their mind if needed. That's why our IKA 365-day return policy lets you return most products, opened or unopened, within 365 days of purchase. Learn more about this on our Returns page.
*Terms and conditions apply
Claims
Have an issue with one of our products or services? Visit our IKEA claims page to find out how to tell us. Our IKEA claims process can help you making a claim within a product's guarantee period. Many of our products also come with a guarantee, from 3 to 25 years.
*Terms and conditions apply
Spare parts
Missing a leg for your sofa? Need an extra hinge? Spare parts big or small, we’ve got you covered. Repairing rather than replacing your furniture is great for the environment and great for your wallet!
