When can I contact IKEA Customer Support?
We're here to help Monday to Friday, 8 am - 8 pm, and Saturday to Sunday 9 am - 5 pm.
Our customer support team will be available via chat and phone:
- Monday to Friday: 9am to 7pm
- Saturday to Sunday: 9am to 5pm
Outside of opening hours, we recommend chatting with Billie, our interactive chatbot. Billie can help with frequently asked questions and other self-service support.
For more information about all of our contact options and the most up to date opening hours, please see how to Contact Us.
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