Transfer a product to another store

IKEA stores do not transfer products between locations

Your safety is our highest priority and sometimes products with defects are recalled, or those we do not believe meet our standards. Recalled products can be returned to any store without a receipt. If you are unable to visit, you can contact us for assistance.

All our stores accept returns of unused items, even if they were purchased online or in another store.

Check where a product is located by searching for it on the product page online, or by looking at the product tag in our showrooms.

It's OK to change your mind! Therefore, you have the right to exchange and return all unused IKEA products that are still in our range. Products that are no longer in the range can be returned for up to one year after purchase.

We cannot put items aside for you at the store, but you can order them with Click & Collect. Your online shopping bag shows which stores you can pick up the items from.