What do I do if I have received a damaged product?

Take another look at the order confirmation and packaging. If you still can’t find it, track your order to check if we have split the delivery. Still can’t find it? Contact us, and we’ll resolve it!

There is often a lot to remember when you are out shopping, and we understand that it is easy to forget one thing or another. All lost items that are found are registered. If you have forgotten an item, you can contact customer service, and we will help you further.

It's okay to change your mind! If you regret your purchase from IKEA.no, you can return it directly to a store, order a postal return, or get help from us to return it by car.

Yes, you can! For products purchased from the Re-use Shop, you need the receipt or the price tag that was attached to the product to return it.

Not always, but it usually goes much faster to get help if you have it ready!

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