I bought items on IKEA.no and changed my mind, what do I do?
It's okay to change your mind! If you regret your purchase from IKEA.no, you can return it directly to a store, order a postal return, or get help from us to return it by car.
Here is how you proceed.
There is often a lot to remember when you are out shopping, and we understand that it is easy to forget one thing or another. All lost items that are found are registered. If you have forgotten an item, you can contact customer service, and we will help you further.
Read moreWe are sorry to hear that you have received a damaged item, we apologize for that. Contact us, and we'll find a solution!
Read moreSell your IKEA furniture back to us and receive an IKEA voucher. Give the furniture a longer life by having it sold in the Reuse Shop at a reduced price. The IKEA buy-back service is available at all stores in Norway. We buy back a selection of used IKEA furniture as long as the furniture is complete, fully assembled, functional, and in good condition.
Read moreThe order confirmation is automatically sent to the email address provided in the contact details for the order. If you have not received the order confirmation, you can check if it has ended up in the spam/junk filter or similar.
Read moreYes, you can do that!
Read moreIt is important to us that the kitchen meets your expectations. Sometimes things can go wrong, and we will of course help you as best as we can!
Read more