Does the carrier contact me before delivery?
Yes, the carrier will always contact you before the scheduled delivery and keep you updated on the whereabouts of your delivery.
Delivery
On the day you are scheduled for home delivery from us, Bring will send you a tracking link via SMS as soon as your order is loaded onto the truck for delivery. Through the tracking link, you will receive information about the location of your delivery and how many stops are left. When you are the next stop, an update with the exact delivery time will be sent. In some cases, the driver may also call you, but in most cases, you will be updated via SMS.
Post package delivered to your door by Posten
If you are expecting home delivery of a post package, Posten will also keep you updated via SMS with a tracking link or through the posten app, from the time the package is received until it is delivered to your home:
- You will receive an SMS with the delivery date and time as soon as the package has arrived at our terminal in Norway.
- On the day you are expecting home delivery, Posten will send an SMS with a tracking link with information about the location of your delivery and how many stops are left.
It is not possible to contact the carrier directly, but you will always be contacted before the scheduled delivery. If you have any questions about your delivery, you can contact IKEA's customer service, and we will help you further.
Read moreYes, you can change the delivery date via your profile until we have started picking your order.
Read moreWe recommend that you stay near the address during the delivery window. You will receive an SMS before the delivery containing a link where you can easily follow the driver’s route and see when your delivery is approaching.
Read moreSometimes things don't go as planned, but we will of course help you.
Read moreOn the delivery day, you will receive an SMS from Bring with a link where you can track your delivery, see the estimated delivery time, and how many stops there are before you. The estimated delivery time may change throughout the day and is continuously updated on the tracking page.
Read more