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Parcel Delivery ¥500 ~ 

Service fees and conditions are based on where you order from:

Order options : Online Store  |  City shop  |  IKEA Store 


<Online Store>

Condition

  • Parcel delivery fee will automatically apply depend on total purchase product volume and weight.
  • Maximum 30kg
  • Delivery to remote islands is not available 

 

Service Fee
¥500 ~ 

Service fee differ depends on box size and delivery area

 

  • ¥500  Small box ( length+ witdth + height is within 80cm )
  • ¥800  Medium box  ( length+ witdth + height is within 120cm )
  • ¥1,500  Large box  ( length+ witdth + height is within 160cm )

For outside of Main area + 400 yen will be added 


<City shop>

IKEA Harajuku、IKEA Shibuya、IKEA Shinjuku 

Condition

  • Parcel delivery fee will automatically apply depend on total purchase product volume and weight.
  • Maximum 30kg
  • Delivery to remote islands is not available 

 

Service Fee
¥500 ~ 

Service fee differ depends on box size and delivery area

 

  • ¥500  Small box ( length+ witdth + height is within 80cm )
  • ¥800  Medium box  ( length+ witdth + height is within 120cm )
  • ¥1,500  Large box  ( length+ witdth + height is within 160cm )

For outside of Main area + 400 yen will be added 

Search by Zipcode

When packing and shipping items purchased at the City Shop in-store, if the search results show IKEA Kohoku, IKEA Shin-Misato, IKEA Tachikawa, or IKEA Tokyo-Bay, you can use them at the main area delivery price.

How to Use

  • Please take a note the product number of the item you wish to ship to and ask one of our staff.
  • No need to bring the goods to the check-out.
  • If it fits in the IKEA parcel packing size, it will be automatically applied to Parcel delivery, and for large items and sizes to be applied to Furniture truck delivery.

<IKEA Store>

Condition

  • Maximum 30kg
  • Delivery to remote islands is not available 
  • This service is not available for plant and food

 

Service Fee
¥500 ~ 

Service fee differ depends on box size and delivery area

 

  • ¥500  Small box ( length+ witdth + height is within 80cm )
  • ¥800  Medium box  ( length+ witdth + height is within 120cm )
  • ¥1,500  Large box  ( length+ witdth + height is within 160cm )

For outside of Main area + 400 yen will be added 

How to Use

  • After check-out, use self-service wrap & pack station at Delivery Service desk and ask one of our staff.

Terms and Conditions

  • Parcel Delivery Service is provided by Transport company and subject to the terms and conditions of them.
  • Please kindly pack your purchases on your own when you send your purchases from IKEA Store via Parcel Delivery Service. 
  • Packing materials are available at Delivery Service Counter.
  • This service is not available for plant and food.
  • The package size of each article can be found at the reverse side of the product tag or our website.
  • Online shipping fees will apply to orders placed by our staff on your behalf in stores.
  • If you ask to deliver at the delivery counter in the stores and if the purchase amount falls below ¥10,000 due to return etc., we will refund the product price by excluding the difference in service charge ( customers used this service before 31 July 2022).

Track Your Orders

You can check your oneline purchase history from the link below.  Please prepare your order number and email adress (or  mobile phone number) you used to made a purchase.

Both truck and parcel delivery order statuses can be checked by following the links below.


Delivery

Delivery service for purchases on large furniture.

See details

Click and Collect

Pick up items purchased online at your local IKEA store.

See details

Car Sharing Service

Convenient car sharing service for carring large products.

See details