GETTING STARTED AND HOW TO USE
IKEA Home smart app and TRÅDFRI gateway
Install | How to use
How to install TRÅDFRI gateway kit
The IKEA Home smart app and TRÅDFRI gateway make it easy to control your connected home. Set timers to wake you up, create scenes and moods and control accessories. Watch the video and learn how to get started with the TRÅDFRI gateway kit.
Install | How to use
How to use
How to set timers
You can set a wake up light, control your accessories according to a schedule or set a timer – the accessories will work according to your schedule and timers even when you’re away. Watch the video to learn how to set timers with the IKEA Home smart app (previously TRÅDFRI app).
Q. Can IKEA Home smart wake me up in the morning?
A. Yes, by setting a “Rise and Shine” timer. The lights slowly brighten, starting 30 minutes before the time you set. During this time, the light will change from warm to bright. When you add blinds to this function, they will react at the set time.
Q. What are timers and how can I set them?
A. In the IKEA Home smart app you have 3 different timers: Rise and Shine to set your lights to wake you up, Away from Home to set your lights to turn on and off as if you were home and Light and Dark to make your home brighter or darker exactly when you want them to.
Q. How do I change the pre-set language on the app?
A. Go to settings (the gear icon in the upper right corner of the home screen). Then go to language settings and pick the language of your choice.
Q. Where do I find the version number of the IKEA Home smart app?
A. In the IKEA Home smart app you can find the version number at the bottom of the settings page under “Clear all settings”. In the App Store and on Google Play, there is a section called “Version” and you can find the version number there.
Q. How many family members can simultaneously control the light sources from smart devices using the IKEA Home smart app?
A. Up to 10 smartphones or tablets can connect simultaneously to the same gateway.
Q. If I have a non-gateway system and want to add a TRÅDFRI gateway, will my current IKEA Home smart products automatically show up in the IKEA Home smart app?
A. No, you need to manually add your IKEA Home smart products to your gateway. The IKEA Home smart app will guide you step-by-step on how to do this.
Q. How can I check whether my gateway is connected to my home network?
A. The gateway will indicate when it's connected to your home network. You can watch the film “How to install TRÅDFRI gateway kit".
Q. How do I install an update in the IKEA Home smart app?
A. Simply accept the update when prompted by the IKEA Home smart app.
Q. I want to move to a new home and take my IKEA Home smart system with me. What can I do to reset and start over again?
A. The app has an option to “Clear All Settings”, which you can use to erase all your personalised settings from the system and revert it to the factory default settings. However, if you install your system in your new home without clearing all settings, your products will still be connected. So it might be easier to simply rearrange the devices in the app.
Q. When should I disconnect from the gateway in the app settings and what will happen when I press it?
A. You would press “disconnect” from the gateway if you want to connect to another gateway. Imagine the scenario of having one gateway at work and another one at home. To jump from one to the other you need to “log off”. All settings (moods groups) will be stored in the gateways and are specific to each.
Q. Can I control my IKEA Home smart products from the IKEA Home smart app when I'm not at home?
A. No, you can only control your IKEA Home smart products with the IKEA Home smart app when you are within your WiFi range (local network). However, by setting up one of the integrations with either Amazon Alexa, Apple HomeKit or Google Assistant, it is possible to control your lights even when you are not connected to your local network. For market and language availability please refer to Apple, Amazon and Google support.
Q. Which mobile devices is the IKEA Home smart app available for?
A. The IKEA Home smart app works with Android (KitKat 4.4 or Lollipop 5.0) and iOS (iOS 9 or later).
Q. What is the TRÅDFRI gateway?
A. The gateway is a small device that connects your IKEA Home smart products to your IKEA Home smart app via your home WiFi network, so that you can control your lights from a mobile device anywhere in your home. The IKEA Home smart app will not control your IKEA Home smart products without the gateway.
Q. What do I need to use the TRÅDFRI gateway and IKEA Home smart app?
A. You need to have a WiFi router with a spare LAN port, an IKEA Home smart product like a bulb, blind, control outlet etc. and a steering device.
Q. Using the IKEA Home smart app
A. You can adjust brightness and colour for groups of lights or individual lights directly in the IKEA Home smart app. Adjust your blinds, turn on and off your control outlet and set timers.
A. IKEA has applied a number of safety measures to make sure that our products are as secure and as up-to-date as possible at the time of purchase. IKEA Home smart products use the 128-bit AES standard and are tested and approved in accordance with all applicable standards for wireless products.
Q. What data are you collecting about me?
A. IKEA doesn’t collect any personal data when you use the IKEA Home smart system.
Q. What safety measures has IKEA taken to prevent products from being hacked?
A. Safety and security is of the highest importance to IKEA. As with all of our products, IKEA Home smart products comply with all relevant regulatory requirements. To further secure our IKEA Home smart products, we have chosen a closed platform solution.
Q. What’s the risk of my IKEA Home smart products being hacked if I connect them to Amazon Alexa, Google Assistant and/or Apple HomeKit?
A. We have close co-operations with Amazon, Google and Apple to secure our IKEA Home smart products. Safety and security is of the highest importance to IKEA. As with all of our products, the IKEA Home smart products comply with all relevant regulatory requirements.
Q. How do I make my IKEA Home smart products work with Amazon Alexa, Apple HomeKit and Google Assistant?
A. The IKEA Home smart app will guide you through the setup process for Amazon Alexa, Apple HomeKit and Google Assistant on your mobile device. For market and language availability, please refer to Apple, Amazon and Google support.
Q. Can I use my IKEA Home smart products with Amazon Alexa, Apple HomeKit and Google Assistant in all countries?
A. You can use our IKEA Home smart products with Amazon Alexa, Apple HomeKit and Google Assistant in countries where we have launched the TRÅDFRI gateway and where the aforementioned services are also available. For market and language availability, please refer to Apple, Amazon and Google support.
Q. Will Amazon, Apple and Google get access to my data when using their products with my IKEA Home smart products?
A. The only data made available by IKEA to Amazon, Apple or Google is product information such as product type, name and operating state. This is necessary in order for the integration to function. IKEA does not store or share any personal information.
Q. Is IKEA Home smart an open platform?
A. No. However, IKEA Home smart products are certified as Zigbee products and are compatible with other products according to the Zigbee Alliance. You can find more information at zigbee.org. For further information about making your product compatible with IKEA smart products, please contact. firstname.lastname@example.org
Q. Can I develop the IKEA Home smart system by getting access to the systems API?
A. Not in the first release. But IKEA is working towards an open system. For further information about making your product compatible with IKEA smart products please contact. email@example.com
Q. What protocols do the IKEA Home smart products use?
A. IKEA Home smart products use the Zigbee protocol, which is an open standards protocol aimed at remote control. The products create a mesh network with each other, enabling each product to pass on messages to the next.