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IKEA Home smart app & TRÅDFRI gateway customer support

Here's where you'll find answers to common questions about the heart of your smart home. You can use your smart products with physical remote controls. But if you want to connect them to your mobile device, you need to download the app and have the TRÅDFRI gateway.

IKEA Home smart app


Download the app to control your IKEA Home smart products together with the TRÅDFRI gateway.

How it all works

When you add the TRÅDFRI gateway to your home WiFi router and download the IKEA Home smart app is when the real magic happens. The gateway will then be able to talk to your connected IKEA Home smart products. You can add smart lighting, smart blinds and control outlets (to make wired electronics smart). With the app, you'll then be able to steer your home: Deciding when the lights should go on and off, when the blinds should go up or down - and set different moods in the app which you can activate with a tap.

4 ways to control IKEA Home smart

Whether you prefer physical devices or apps, we've got you covered! Change the atmosphere of your home with the touch of a button, a wave with your hand, a tap in the app, or just your voice.

1. Remote control

Control your IKEA Home smart products with a simple touch of a button.

2. Sensor

Make your home feel more safe with lighting that turns on right away upon motion.

3. IKEA Home smart app

With IKEA Home smart app you can set timers and different smart lighting moods to make your everyday more convenient.
Did you know? TRÅDFRI app has become the new IKEA Home smart app.

4. Voice control

Control your IKEA Home smart products with your voice. Works with Amazon Alexa,
Google Assistant and Apple HomeKit.


Works with IKEA Home smart

When you see this badge on a product, you can be sure it'll work with your IKEA Home smart app and connects with the TRÅDFRI gateway.

Get support for your IKEA Home smart product

Room by room

From the kitchen to the bedroom, feel seamlessly connected throughout your home.