IKEA Online Store/The status of my order is not progressing.
It may take some time to prepare for delivery. Please wait for the product to arrive as we will ship it to you on the delivery date you specified. You will also receive an email to inform you of the delivery date as the status progresses.
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First, check your spam folder. If you have an account, you can check your purchase details from your purchase history, and if you do not have an account, you can check your purchase details with your order number and email address or mobile phone number.
Read moreOrders placed in the online store may take several days to appear in your purchase history.
Read moreProducts ordered from the online store will be delivered from the store determined on the system according to the customer's delivery address and the stock status of each store. Therefore, even if the IKEA store selected by the customer has stock, it may be out of stock at another delivery store determined on the system. Therefore, it will show as out of stock when ordering. Also, if the stock is small at the store that delivers it, you will not be able to place an order. Please note that you cannot change the shipping store online.
Read moreNo, you cannot request to use Bathroom or Kitchen Installation Services when you order online. You can only request installation services at IKEA Stores. Please make your request at the nearest IKEA stores.
Read moreYes, you can buy products via the IKEA Online Store.
Read moreAs an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read more