Where can I find my order number?
It can be found on your email confirmation.
You can find it in the confirmation email sent to you after you placed your order. If it's not in your inbox, check your spam or spam folders as well.
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Can I get tax-free items?
Yes. IKEA stores offer tax exemption to tax-free card holders.Some stores are not eligible. ※IKEA Kyoto, IKEA online store, and telephone orders are not tax-free.
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How can I leave a product review on your website?
You are more than welcome to rate our products! After purchase, you will receive an email inviting you to share your opinion on the products you bought.
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Can I use Phone Purchase if I am a member of the IKEA Family or the IKEA Business Network (or IKEA for Business)?
No, even if you are not a member of the membership, you can place an order by Phone Purchase .
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How can I contact IKEA?
You can call IKEA Customer support Centre.
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What is campaign coupon (discount coupon) of IKEA?
Our campaign coupons are discount coupons that we issue during campaigns.
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How can I obtain the IKEA main catalogue?
Our iconic IKEA calagoue has finished its role and 2021 version was the last one to be published.
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