I returned a product and received an IKEA refund card - how do I check the balance?
We have made it easy to check the balance of your refund card online yourself - you just need your refund card.
The balance of your refund card can be checked through the Gift card pages. The refund card is valid in all IKEA stores and on IKEA.com.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
I returned a product and received an IKEA refund card - for how long is the refund card valid?
Return cards are valid for 3 years from the date of issue. Return cards can be used both in-store and online.
Read more
-
If I return a product, how is it refunded?
We will pay you back with the original payment method or a refund card if you have a receipt.
Read more
-
Can I return a product without proof of purchase such as a receipt?
Sometimes it's hard to keep track of your receipts. If you registrered as a IKEA Family member during the purchase you will find your complete purchase history in store or order history when you log in on our website.
Read more
-
IKEA Online Store / I don’t know the credit card number that I used to purchase a product. Can I still get a refund?
Yes. You can still get a refund. Please have your nine-digit order number when you contact Customer Support Centre.
Read more
-
How do I use my gift or refund card online?
To use a gift or refund card as a payment option for your online order, select the 'Redeem a gift card' option in the checkout.
Read more
-
I have lost my receipt, is it possible to make a claim anyway?
Don't worry, if you have lost your receipt there are plenty of ways to find a proof of purchase!
Read more